The workplace is not the place for bad behavior - not that there is any place where it is appropriate. However, bad behaviors in the workplace can impact your quality of life when workers are suspended, put on probation, or terminated. The most article Dr. Ricks wrote for Prince William Living magazine addresses this very issue.
Next time you are the target or the witness of bad behavior from a colleague or customer, do not react hastily. It is important to remember that people have different backgrounds and day-to-day life experiences that could provoke their behaviors. This does not make the behavior excusable but allows the recipient to exercise more patience and empathy for the poor behavior. Be slow to anger and more likely to listen for understanding.
Read more about how to address the behaviors here: https://princewilliamliving.com/how-to-address-bad-behaviors-you-observe-at-work/
If there are questions or an inquiry for trainings like this in your workplace, contact SBR Workplace Leadership Services: